GDPR Information

Last updated: August 2026

Our Commitment to Data Protection

brisk-pine is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle your data and your rights under these regulations.

Data Controller

brisk-pine acts as the data controller for personal information collected through our website and travel services. This means we determine the purposes and means of processing your personal data.

Contact details:
brisk-pine
47 Kensington High Street
London, W8 5ED
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis to do so. The lawful bases we rely on include:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.

Contract

Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.

Legal Obligation

Where processing is necessary for us to comply with legal requirements.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This includes information about why we process your data, how long we retain it, and who we share it with.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have rights related to automated decision-making, including profiling. We do not currently use automated decision-making that produces legal or similarly significant effects.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before fulfilling your request. We aim to respond to all legitimate requests within one month, though this may be extended if your request is complex or you have made multiple requests.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data where appropriate
• Measures to ensure ongoing confidentiality, integrity, availability, and resilience of processing systems
• Regular testing and evaluation of security measures
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Transfers

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place. This may include standard contractual clauses approved by the Secretary of State, or transfers to countries with adequacy decisions.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.